Refund Policy

Returns offers 5 business days after receipt of your purchase to inspect the rug. For any reason you wish to return your purchase, please notify us by e-mail at You will be issued a return authorization number, as well as a return address. Returns made without prior authorization will be refused at our warehouse. All returned products are subject to a 15% restocking fee, and must be in resalable condition. Refunds on authorized returned merchandise will be made to your credit card upon receipt of goods from Cresc Corp. Shipping charges will not be refunded on orders returned for customer remorse. reserves the right to inspect the condition of all returned products before issuing a refund.