Shipping & Returns


Shipping is Free on all orders within the Continental US on! Please allow up to two business days for order processing and shipping. However, please note that we are not responsible for delays caused by the USPS, if any, as it is beyond our control.

Returns: offers 5 business days after receipt of your purchase to inspect the rug for possible defects. If you wish to return your purchase, please notify us by e-mail at requesting a return and the reason for the return. After reviewing your request, if a return is required, we will provide you with an RA number and the return address. Returns made without prior authorization will be refused at our warehouse. All returned products are subject to a 15% restocking fee and must be in resalable condition. Refunds on authorized returned merchandise will be made to your credit card upon receipt of goods and will appear on your statement from the Cresc Corporation. Shipping charges will not be refunded on orders returned for customer remorse. reserves the right to inspect the condition of all returned products before issuing a refund.